Business and Tech
Business AI
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New-Generation AI Chatbots Key for Business Resilience in the Post-Pandemic World
Chatbots free up resources for companies, but is that enough to enable business resilience and achieve objectives? First- and second-generation technology is rigid and limited. Here’s how Korah Ltd.’s ccRobot uses machine learning to streamline customer support, integrate business processes, and generate real value.
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When the Pandemic Disrupted the Normal Supply Chain, AI Stepped In
Software company GEP’s vice president of artificial intelligence (AI), Saratendu Sethi, explains how the pandemic revealed weaknesses in the global supply chain and why businesses are turning to AI for solutions.
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An Expert Warns Businesses Not to Rely Too Much on AI for Customer Service During the Pandemic
Senior vice president and general manager of Khoros Care, Mike Betzer, answers a few questions on how businesses have responded to the increased volume of customer service complaints during the COVID-19 pandemic and warns that AI can be helpful but it’s possible to overuse.
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How AI Is Helping Businesses Pick Up the Slack During the Pandemic
A conversation with the Rashmi Vittal, chief marketing officer of Conversica, which creates virtual assistants, on how artificial intelligence (AI) and other automated software is helping sales and marketing teams during the economic downturn brought about by COVID-19.
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Artificial Intelligence Is Critical for National Security
Innovations in AI technology can improve national security, but a knowledgeable workforce is vital for these tools to be truly effective.
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IEEE Experts on How AI is Impacting COVID-19 Research, Business, and Education
Artificial Intelligence (AI) is positively impacting healthcare, business and society. Leading technologists with the IEEE Computational Intelligence Society break down ways AI research and innovation is changing our world for the better.
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Supply Chain Careers Offer Opportunity In a Time of Economic Downturn
Though unemployment rates have remained high throughout the pandemic, the need for supply chain workers has grown.
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The Business of Sales and Marketing Isn’t What It Used to Be
Artificial and augmented intelligence (AI) is making quick inroads within sales across many sectors.
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Leveraging Artificial Intelligence for Social Good
Our world’s challenges — incurable illness, climate change, food insecurity, and inequality — often seem insurmountable. Yet our shared humanity inspires us to not accept these challenges as fate, but rather to strive for solutions. Artificial Intelligence (AI) can help.
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AI On the Manufacturing Floor Means More Productivity, Less Downtime
For manufacturers, the use of artificial intelligence (AI) is all about the data. Inexpensive sensor technology and widely available connectivity on the shop floor have created a flood of product and process data.