Business AI

Leveraging Artificial Intelligence for Social Good

Experts Weigh in on the Benefits and Risks of Cloud Computing

3 Ways Contact Centers Adapt and Build Your Brand

Artificial Intelligence Is Delivering More Personal Service

How AI Is Helping Businesses Pick Up the Slack During the Pandemic

The Business of Sales and Marketing Isn’t What It Used to Be

Employee Engagement Drives Customer Experience More Than You Think

Entrepreneaur Kevin O’Leary explains the striking correlation between how a company treats its employees and superior customer experience with those well-treated employees.

The Next Industrial Revolution Is Here & It’s Happening in AI

An Expert Warns Businesses Not to Rely Too Much on AI for Customer Service During the Pandemic

How AI Is Changing the Marketer-Customer Relationship

How AI Is Transforming Supply Chains

AI On the Manufacturing Floor Means More Productivity, Less Downtime

How Melinda Gates Is Fighting for Diversity in Artificial Intelligence

Philanthropist and advocate Melinda Gates pushes for greater diversity in the technology field, particularly the development of artificial intelligence.

Capturing the True Essence of Digital Transformation

Artificial Intelligence Is Critical for National Security

The Supply Chain Industry Needs to Get Smart, and Fast

Supply Chain Careers Offer Opportunity In a Time of Economic Downturn

Technology Helps Retailers Shake Up Status Quo

Futurist Martin Ford on the Danger of AI

Futurist Martin Ford says that artificial intelligence can bring many advances in humanity — but can easily be weaponized if we're not careful.

Reverse Logistics Are Fundamental to Growth, Sustainability, and Customer Satisfaction

This Organization Is Preparing the Next Generation of Supply Chain Leaders

If You’re Looking for a Job, Consider Supply Chain

IEEE Experts on How AI is Impacting COVID-19 Research, Business, and Education

Fostering Better Business with Customer-Focused Design